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1. Parties
SELLER / SERVICE PROVIDER: Ahmet Yıldız (Voyage X VIP Transfer)
Address: Kadriye Mah. 203 Sk. A Blok No: 5/2 İç Kapı No: 3, Serik / Antalya
E-mail: info@voyagextransfer.com
Phone: +90 501 176 16 10
Web: https://voyagextransfer.com
DEVRİM REİSEN TRAVEL AGENCY | Document No: 17908
Tax Office: Serik Vergi Dairesi
Tax Number: 9600797692
BUYER: The consumer requesting transfer services through the website.
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2. Subject of Contract
Provision of private VIP transfer service from/to airports in the Antalya region.
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3. Price and Payment
The price shown on the booking screen is the final amount calculated for the selected route, vehicle, passenger count and extras. No undisclosed fee is added. The reservation request is collected online; payment is made in cash to the driver on transfer day. The website does not collect card numbers or card security codes.
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4. Cancellation Policy
• Cancellation 24+ hours before transfer: 100% refund
• Cancellation 6-24 hours before: 50% refund
• Cancellation under 6 hours: no refund; exceptional cases require written operational review
• Cancellation caused by Voyage X: full refund of the amount collected
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5. Liability
The service is provided under applicable law and relevant mandatory insurance requirements. Policy scope and limits are shared on request or in the booking confirmation. For events outside reasonable control, including traffic, weather, flight operations and official decisions, operational support is provided where possible; waiting terms are stated in the confirmation.
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6. Right of Withdrawal
Withdrawal rights and statutory exceptions apply according to current consumer law, taking into account the nature of the service and performance on a specified date. Booking-specific cancellation and refund terms are shown before the request is finalized.
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7. Dispute Resolution
Consumers may apply to the competent consumer arbitration committee or consumer court subject to current monetary thresholds and jurisdiction rules.
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8. Entry into Force
The BUYER is deemed to have read and accepted all terms of this contract upon reservation confirmation.